Overview

You know what cloud computing is, right? You hear about it all the time but do you really know what it is, what it’s made up of and what it means for you and your organization?

You probably use cloud services every day, at home and at work – things like Apple iCloud, Netflix, Twitter, Siri, Skype, WhatsApp, Office 365 and Salesforce CRM to name just a few. So, whether you’re involved in sourcing IT services, need to understand the cloud to make your business area work more efficiently or just want to know about what the cloud is, this course is for you.

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Prerequisites

Although not essential, before you complete this course it would be helpful if you have a basic understanding of server hardware components and what a data center is.

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Learning Outcomes

After completing the Cloud Literacy course, you will know:

  • What the cloud is, and the different types of cloud service models.
  • The key business benefits of cloud services.
  • The primary risks and opportunities when using cloud services, including the security implications.
  • What virtualization is and how it relates to cloud computing.
  • The role DevOps and cloud computing play in business transformation and agile ways of working.
  • The important implications for migrating services to the cloud.
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Outline

Module 1 – What is the Cloud

  • Servers and data centers
  • The cloud demystified
  • The cloud ‘as a service’
  • Benefits of cloud services

Module 2 – Virtualization and Deployment

  • Virtualization
  • Cloud deployment models

Module 3 – Business Implications

  • Cost considerations
  • Security and legal implications
  • People management

Module 4 – Cloud Development

  • Agile, DevOps and the cloud
  • Application mindset and practices
  • Migrating to the cloud
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Need to know

Frequently asked questions

How can I create an account on myQA.com?

There are a number of ways to create an account. If you are a self-funder, simply select the "Create account" option on the login page.

If you have been booked onto a course by your company, you will receive a confirmation email. From this email, select "Sign into myQA" and you will be taken to the "Create account" page. Complete all of the details and select "Create account".

If you have the booking number you can also go here and select the "I have a booking number" option. Enter the booking reference and your surname. If the details match, you will be taken to the "Create account" page from where you can enter your details and confirm your account.

Find more answers to frequently asked questions in our FAQs: Bookings & Cancellations page.

How do QA’s virtual classroom courses work?

Our virtual classroom courses allow you to access award-winning classroom training, without leaving your home or office. Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

We use the WebEx video conferencing platform by Cisco. Before you book, check that you meet the WebEx system requirements and run a test meeting (more details in the link below) to ensure the software is compatible with your firewall settings. If it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

How do QA’s online courses work?

QA online courses, also commonly known as distance learning courses or elearning courses, take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device. Access to the online learning platform is valid for one year from the booking date.

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour. Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

When will I receive my joining instructions?

Joining instructions for QA courses are sent two weeks prior to the course start date, or immediately if the booking is confirmed within this timeframe. For course bookings made via QA but delivered by a third-party supplier, joining instructions are sent to attendees prior to the training course, but timescales vary depending on each supplier’s terms. Read more FAQs.

When will I receive my certificate?

Certificates of Achievement are issued at the end the course, either as a hard copy or via email. Read more here.

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