QA supports Microsoft's campaign to narrow the digital skills gap

Microsoft anticipates that by 2021 the UK will need more than 3 million new skilled people in technology – including 1.5 million new developers and nearly 1 million new people across machine learning, artificial intelligence (AI), data and cloud roles.

We're proudly supporting Microsoft's Get On 2021 campaign, a five-year initiative, to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.

In partnership with Microsoft, QA has designed the new Azure Cloud Support Specialist work-based learning programme, which aligns to an exciting Microsoft career path, helping individuals to launch new careers in tech and organisations to develop the Azure talent they need. 

Find out how you can use the apprenticeship levy and government incentives to start building the skills and capabilities you need in; Core Cloud & Networking Principles, Operating Systems, Azure and M365.

"There has never been a better time for people thinking about their future to consider a role in tech, that's why we are delighted that QA is joining Microsoft's Get On 2021 campaign.

As one of our UK Gold Learning Partners, QA brings to bear their long-standing pedigree in training, re-skilling and certifying thousands of Microsoft IT professionals, developers and apprentices.

Simon Lambert Chief Learning Officer, Microsoft UK


Work-based Learning for Azure Cloud Support Specialists


Programme Duration: 19 months / Gateway: 12 months

Fees: This programme is fully funded through an employer by the apprenticeship levy. 

For new and early-career tech or IT professionals looking to develop a solid grounding across a wide range of cloud-based skills

Azure Cloud Support Specialist Training Programme


Skills & capabilities gained: 

- Systems Deployment, Testing, Management and Troubleshooting in a Windows, Azure and M365 Environment
- Customer and Stakeholder Communication Skills
- Systems Security Management in a Windows, Azure and M365 Environment
- IT Process and Governance


- Core IT Principles (9 weeks)
- Core Cloud & Networking Principles (9 weeks)
- Operating System Fundamentals (15 weeks)
- Azure, M365 & Advance IT Principles (15 weeks)

Suitable job roles: 

- Desktop Support Engineer
- First and Second Line Helpdesk Support
- Technical Support Analyst
- Infrastructure Technician
- Cloud Technician
- Network Technican
- IT Support Analyst


Download the programme guide for Azure Cloud Support Specialist Level 3  Apprenticeship
3D approach to learning - Azure Cloud Support Specialist Training Programme

3D-approach to learning 

Our award-winning, 3D guided discovery approach to learning, empowers learners to Discover, Practise and Apply new skills, helping them to develop further and faster. 

Azure Cloud Support Specialist Training Programme:Learner Support

Learner support

With an average query response time of 5 minutes or less and submission feedback averaging 24 hours or less, we offer our learners unrivalled support, advice and guidance to give them the best opportunity for success. 

Azure Cloud Support Specialist Training Programme: CPD


QA learners receive full access to our world-leading e-learning platform, Cloud Academy, providing the opportunity to deepen knowledge through dedicated learning pathways, featuring bite-size videos, quizzes, and the ability to gain hands-on skills and practice using labs and sandboxed environments.

Levy funded work-based learning

The apprenticeship levy & funding 

For SMEs, Government funding will cover 95% of the training cost for QA's work-based learning programmes. Additional funding may also be available. For organisations who pay the apprenticeship levy, typically 100% of the training costs will be met through funding.

Find out more
Government Incentives

Government incentives

In the Spring 2021 Budget, the Government announced an increase to the incentives offered for apprenticeships.

Employers can now receive up to £4,000 for each new apprentice joining between 1 April 2021 and 30 September 2021. 

Find out more

News article: QA gets behind Microsoft's Get On 2021 campaign

QA supports Get On 2021, Microsoft's new five-year campaign to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.

Read the news article


Would you like more information about QA's work-based learning programme in Azure Cloud Support? Perhaps you'd like to understand more about the apprenticeship levy and how to use it? Whatever your questions, please get in touch and we'll help you with the information you need.  

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